FAQ

Wondering if these templates will work for your business? Needing recommendations? Here are the answers to the most common questions I get from customers just like you.

General

Our templates are designed to save time and effort for businesses and individuals who don’t have the necessary design expertise. The templates are easy to use and come with pre-designed layouts, fonts, colors and styles. With them you’ll create high-quality professional-looking designs quickly and easily.

Our template store focuses exclusively on digital products, and we do not offer printed merchandise or physical items.

Absolutely! Our templates are designed to be user-friendly and accessible to individuals of all skill levels.

No, our templates are for individual/business use only. Sharing, distributing or selling them is not permitted and violates our terms of use.

Yes, you can access and use your purchased digital templates on multiple devices, such as your desktop, laptop, tablet, or smartphone. Simply log in to your Canva account using your preferred device, and you’ll be able to access and customize your templates with ease.

At the moment we don’t offer custom designs but check back in the future!

Shipping & Returns

We do not offer any shipping options for our digital templates since they are sent through email. Once you have completed your purchase and customized your template, you can download and use it instantly.

Due to the nature of digital products, we do not offer refunds or returns once a template has been purchased. We encourage you to thoroughly review the template details and requirements before making a purchase. If you encounter any issues with your template, please contact our customer support team, and we will be happy to assist you in resolving any concerns.

As we cannot offer refunds or returns for digital products, we recommend that you carefully review the template details before completing your purchase.

If you experience any technical issues with your purchased template, such as download problems, file corruption, or compatibility concerns, please contact us immediately.

Since our templates are digital products, there are no shipping costs or fees associated with your purchase. You can download your customized templates directly from our website without incurring any additional charges.

Once your payment is processed, you’ll receive an instant download. Otherwise we will send the digital template to your email address within 24 hours.

Canva

Canva is a graphic design tool that simplifies the creation of visual content. It offers a wide range of templates and customizable design elements, making it easy for content creators to produce stunning graphics without advanced design skills.

Canva’s templates serve as a starting point for your design, saving you time by providing pre-made layouts and design elements. With Canva’s drag-and-drop interface, you can quickly and easily modify a template according to your specific needs.

These templates are designed to be used in Canva, so once you buy, you’ll get a link to add the template to your Canva account. After customizing the template to fit your brand you can download them in various formats including JPEG, PNG, PDF etc

Yes! One of the advantages of our digital templates is that they are easily customizable according to your specific branding requirements. Simply change colors, fonts and other elements to fit your brand.

We strongly advise you to keep a copy of your download in a hard drive or another place apart from your computer. But should it happen that  you accidentally delete your template, please contact us and we will assist. You will have up to 3 downloads of the purchase on your account.

No, you don’t need a Premium Canva account to use our templates. Our templates are compatible with both Free and Pro Canva accounts, so you can choose the account type that best suits your needs. Simply download our templates from your email and upload them to your Canva account to start customizing them

Have more questions? We’re happy to help!